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Airport fast track, from quote to completed service

Run meet-and-assist services across airports and terminals: price each service, book it with the traveller's flight ticket, and close it out on the day.
A meet-and-assist agent guiding a traveller to the fast track lane at the terminal

What the module does

The fast-track module holds every meet-and-assist service you sell, priced per person or as a package, for arrivals, departures or both, and offered at the airports you choose or at every airport. Each service keeps a dated price history with its fee, the extra per passenger and the visa fee, so a new price never changes a booking already made.

Agents book a service with the flight, terminal, passengers and wheelchair needs, in the same basket as transfers and hospitality. Operations then assigns an agent who covers that airport, and the agent follows the service from a secure link that shows only the passenger names and tickets, while passports and visas stay in the office.

Key features

  • Your service catalog

    Sell each service per person or as a package, for arrivals, departures or both, at the airports you choose or at every airport.

  • Fees, passengers and visas

    A service fee, an extra for each added passenger and a visa fee, with dated prices you can update in bulk.

  • Book with the flight

    Book with the flight number, terminal, passengers and visas in the same basket as transfers and hospitality, and the operations board flags any booking still missing its flight.

  • Agents by airport

    Assign an agent who covers that airport, including one ready to assist a wheelchair passenger when the booking needs it.

  • Agents work from a link

    The agent receives each service as a secure link, then starts and completes it from their phone, with no app to install.

  • Passenger privacy

    The agent's secure link shows only names and tickets, while passports, nationalities and visas stay in the office.

Frequently asked questions

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Can we sell fast track at more than one airport?

Yes. Choose the airports for each service, or open it to every airport.

Where do flight tickets go?

Tickets are attached to the booking and kept in private storage. The assigned agent opens them through a short-lived link from their trip page.

Does a price change affect bookings already made?

No. Prices are dated, and each booking keeps the price it was made at, so you can update prices in bulk without touching past bookings.

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