Today's operation, live on one board
What the module does
The Unified Operations Dashboard shows a live pulse of all services, reservation counts and notifications. Operations manages the fulfilment status of each line item: trips start and end, fast track completes, stays check in and out, and no-shows are recorded.
From the same board, operations sends app messages and emails to customers, and an agent leaderboard shows how the team is doing. Dashboards update without full page reloads.
Key features
Live pulse
Every service, reservation counts and notifications in one view.
Fulfilment per line item
Manage the status of each service, not just the booking.
Day-of-service actions
Start and end trips, complete fast track, check stays in and out, record no-shows.
Messages to clients
Send app messages and emails to customers from the dashboard.
Agent leaderboard
See how each agent is performing.
No full reloads
The board updates in place, so nobody loses their place.
Which services appear on the dashboard?
All of them: transfers and limousine, fast track, hospitality and activities, with counts and notifications.
Can we update one service in a multi-service booking?
Yes. Fulfilment status is managed per line item, so each service moves on its own.
Can operations contact a client from the board?
Yes. Operations sends app messages and emails to customers from the dashboard.