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Privacy Policy

Last updated: 23 October 2026

هذه الوثيقة متاحة باللغة الإنجليزية، والنص الإنجليزي هو المعتمد.

1. Who we are

This policy explains how Blitz Technology Solutions LLC (trading as Blitz Armada) (Blitz, we), of 90 Hassan Ma'moun, Nasr City, Cairo, Egypt, handles personal data when you visit blitzarmada.com, contact us, or sign up for and use Blitz 5. For these purposes, we decide how and why your data is used.

When a business uses Blitz 5 to manage its own customers' data, that business is responsible for it and we process it on its behalf under our Data Processing Agreement. If you are a customer or guest of a business that uses Blitz 5, please contact that business about your data.

2. What we collect and why

What we collect and why
DataWhen we collect itWhy we use it
Name, email, phone, company and messageWhen you fill in a contact, project or careers formTo answer you and deliver what you asked for
Company name, country and currency; your full name, work email and mobile number; password; the modules you choseWhen you sign up for Blitz 5To create and run your account, and to contact you about it
A one-time code, and the phone number or email it goes toWhen you sign up or sign inTo confirm it is you
IP address and browser signalsWhen you use the sign-up formTo limit abuse, run bot checks and keep the Service secure
The time you accepted our Terms and this policy, your IP address at that moment, and the version you acceptedWhen you start your free trialTo keep a record of your agreement
Name, email, phone and payment details (card details go to Paymob, never to us)When you add a card or payTo take payment, issue receipts and tax invoices, and manage renewals
Billing history, plan and module changesWhile you subscribeTo bill you correctly and meet tax obligations
Support messagesWhen you contact support by email or WhatsAppTo help you
Pages viewed and referral sourceOnly if you accept analytics cookiesTo understand how the site is used and improve it

We do not sell your personal data. We do not use it for automated decisions that have legal or similarly significant effects on you.

3. Who we share it with

We share personal data only with the providers below, who act on our instructions, and with authorities where the law requires.

Who we share it with
ProviderWhat it does for usData it receives
Our cloud hosting providerHosts our database and application in Saudi Arabia; sends sign-in codes and account emailsAll account data; email address and message content
Paymob (Egypt)Takes card payments and recurring chargesName, email, phone, payment details; card details stay with Paymob
Our messaging providerSends sign-in codes by WhatsAppPhone number, message content
Our bot-protection providerChecks that the sign-up form is used by a person, not a botBrowser signals, IP address
Google Analytics 4Website analytics, only after you acceptUsage data
A session-recording analytics providerNot in use today. If we turn it on: session recording, only after you acceptUsage data, session recordings with text masked
An advertising-measurement providerNot in use today. If we turn it on: audience and campaign measurement, only after you acceptUsage data
Our AI model providerAnswers questions asked in Blitz 5's assistantYour question and the data needed to answer it
Our maps providerShows maps and suggests addresses in Blitz 5's limousine bookingsAddresses typed into a booking
The WhatsApp messaging platformCarries WhatsApp messages, including sign-in codes and support chatsPhone number, message content

4. Cookies

We use a few cookies and some browser storage that the site needs to work, such as your cookie choice and, if you pick a currency, a cookie that keeps it for 1 year. Analytics cookies (Google Analytics) are set only after you click Accept. Session-recording and advertising-measurement tools are not in use today; we will update this policy before turning either on. You can change your choice at any time through the Cookie settings link at the foot of every page; choosing Essential only withdraws consent. Our Cookie notice lists each cookie and how long it lasts.

5. Where your data is stored and transferred

We store account and product data in Saudi Arabia. Our team works from Egypt and accesses the data from there to run and support the Service. Some providers in section 3 process data in other countries.

When data moves between countries, we use the safeguards the applicable law requires, such as contractual commitments from the provider.

6. How long we keep it

How long we keep it
DataHow long
Contact and project enquiries24 months after our last contact with you
Careers applications12 months after the role is filled, unless you agree we may keep it longer
Blitz 5 account dataWhile the account is open, then 90 days after suspension or cancellation, then deleted; backups are overwritten within 60 days
Billing records and tax invoicesAs long as tax law requires
Record of your acceptance of the TermsFor as long as the account exists and 5 years after, to show the agreement
Analytics dataUp to 14 months

7. How we protect it

Data travels over encrypted connections and is encrypted at rest. Access is limited to staff who need it. We never see or store your full card number. No system is perfectly secure; if a breach affects you, we will tell you and the relevant authority as the law requires.

8. Your rights

Depending on where you are, you may have the right to:

  • know what data we hold about you and get a copy;
  • correct inaccurate data;
  • ask us to delete it, or to limit how we use it;
  • object to processing based on our legitimate interests;
  • withdraw consent at any time, such as for analytics cookies, without affecting what was done before;
  • receive your data in a portable format; and
  • complain to your data protection authority.

To use any of these rights, email info@blitzarmada.com. We will reply within 30 days, or sooner where the law requires. We may need to confirm your identity first.

9. Changes to this policy

We may update this policy. The current version is always on this page, with the date it was last updated. If a change materially affects how we use data you have already given us, we will tell Blitz 5 account owners by email before it takes effect.

10. Contact us

Blitz Technology Solutions LLC (trading as Blitz Armada), 90 Hassan Ma'moun, Nasr City, Cairo, Egypt. Email info@blitzarmada.com. Phone +20 150 001 8888.

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